Tickets are sent out as soon as we receive them from the event host or club. Usually, customers who have chosen mail delivery will receive their tickets 3-5 days before the match. Occasionally, we may not receive tickets until very close to the event. If this affects you, we will notify you in advance and have your tickets ready to be collected at the venue box office on the day.

If you would like to nominate someone else to collect your tickets, please contact us to confirm their details before they arrive to pick-up your order.

This may be possible if the tickets have not yet been sent. Please contact us to request a postal address change and have your booking reference number handy.