User Agreement
You agree to purchase tickets from Super Events in a manner consistent with our terms & conditions and affirm your understanding of the following as it applies to the sales agreement.
Terms of Purchase
Full payment of all tickets is required at time of purchase. Ticket purchases will only be finalised upon receipt of payment by Super Events.
Super Events reserves the right to limit the number of tickets available per person for any event.
Delivery
Tickets will be delivered to the customer via registered post or made available for collection at the event on matchday. Super Events takes every reasonable measure to ensure tickets are delivered on time and will work with the customer to ensure delivery.
Change of Fixture Date
Super Events does not take any responsibility when a fixture is rescheduled by the football authorities. No refunds are issued when a fixture is rescheduled and moved to another date or time from the original date.
A fixture can be rescheduled due to television scheduling or should a team progress in the FA Cup, League Cup, Europa League or Champions League competitions. The rescheduled dates are decided by the football authorities.
Unforeseen Circumstances
In circumstances outside our control such as force majeure, global pandemic’s, global epidemics, acts of God, natural disasters, adverse weather conditions, fire or other destruction of any vessel, craft or vehicle to be used in connection with your trip, riots, acts of war, civil commotion, exercise of legislative, municipal, military or other authority, strikes, industrial act, requisition of equipment.
Super Events will be unable to offer any refunds, any money paid will be left on the customer account as credit for future bookings. Force Majeure, means unusual and unforeseeable circumstances beyond the control of the organiser, the retailer or other suppliers of services, the consequences of which could not have been avoided even if all due care had been exercised or an event which the organiser, the retailer or the supplier of services even with all due care could not foresee.
Refund Policy
Refunds are only given when the event is cancelled by the football authorities or event holder. We do not take any responsibility, nor offer refunds for travel expenses or accommodation costs associated with the event being cancelled.
Admin & Delivery Fees are non-refundable and all refunds are applied an additional £30 processing fee.
Credit Voucher
Credit vouchers are valid for 180 days once issued and cannot be redeemed for cash or refunded.
Replacement Tickets
Super Events will not replace lost or stolen tickets unless proof of loss can be produced.
Super Events ensures that all tickets sold on this website are genuine and reach our customers in perfect condition. Any defacement or damage incurred by tickets sold by Super Events may lead to a refusal of entrance. Super Events accepts no responsibility for entrance issues experienced by customers as a result of ticket damage.
Prices
Every effort is made to ensure correct pricing and event information is provided at the time of sale. In the event an error is identified, Super Events will contact affected customers and address the error in the manner appropriate:
Why is the price printed on the ticket higher/lower than face value?
Super Events provides tickets at market value which can be higher or lower than face value. The market value price is determined by market demand.
Event Information Error (Super Events)
In the event that an event date, location or participating team is incorrectly advertised, ticket holders who are affected will have the choice of a refund or replacement ticket.
Event Management Information Error
In the occurrence of event management providing the wrong details, the ticket holder will fall under the provisions issued by the event managers and Super Events will comply with the organisers recommended remedial action.
Resell Policy
Super Events does not support the resell of tickets outside official channels and does not engage in reselling tickets on behalf of individuals.
Any tickets refunded or exchanged for a credit voucher will be made available to other Super Events customers for the price stated on the Super Events website at the time of processing.
Privacy Policy
Super Events cares about our customers’ privacy. We do not store credit card details nor do we share customer details with any third parties. All contact details provided to us are securely stored by Super Events for the purposes of keeping our customers informed of event details and other information relevant to their bookings.